Shipping Policy

Tested in Alberta. Delivered across Canada.

At Red Glo Labs, we want your order to reach you quickly, safely, and hassle-free. Below you’ll find everything you need to know about how we ship your glo-enhancing products.

Processing Times

  • Orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

  • You’ll receive a confirmation email once your order has shipped, along with a tracking number.

Shipping Across Canada

  • We ship from Alberta, Canada to all provinces and territories.

  • Standard shipping typically takes 3–7 business days depending on your location.

  • Remote or rural addresses may require a few extra days for delivery.

Shipping Costs

  • Free standard shipping on orders over $100 CAD (before tax).

  • Orders under $100 CAD are charged a flat-rate shipping fee calculated at checkout.

Tracking Your Order

  • Once shipped, you’ll receive a tracking link so you can follow your package’s journey to your door.

  • If you don’t receive tracking info within 5 days of placing your order, contact us at hello@redglolabs.com

Delivery Issues

  • If your package is lost or delayed, please reach out within 14 days of the expected delivery date. We’ll work with the carrier to resolve the issue.

  • Please double-check your address at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

International Shipping

We currently ship within Canada only. Stay tuned — international delivery is coming soon.