Returns & Warranty

At Red Glo Labs, we stand behind the quality of our devices and want you to shop with confidence.

Warranty Coverage

GloCap
• 12-month warranty against manufacturer defects
• 180-day Hair Growth Guarantee: If you don’t see visible results, contact us for a resolution

Red Glo Pod
• 12-month standard warranty
• Optional: Extend to 2 years (available at checkout or by request)

Spa & Home Panels
• 3-year warranty included

All Other Products (including Face Masks)
• 12-month warranty

Returns

Due to the personal-use nature of red light therapy, all items are final sale unless defective upon delivery.

If your item arrives damaged or isn't working as expected, contact us within 7 days of delivery at hello@redglolabs.com. We’ll make it right.

Questions?

Need help or have questions about your product? Email us anytime at hello@redglolabs.com.